About Us

About Us

With more than 20 years experience, Softub Direct is the best source for genuine Softub Parts, Softub Chemicals including Softcare Chlor and all Softub Filter Sizes. We have great deals and the fastest FREE shipping options available.

You’ll find our website has everything a Softub owner needs to maintain and enjoy a clean and healthy spa. Our large inventory means no waiting and quick order fulfillment. We only sell genuine Softub parts and chemicals.  The difference will be apparent not only in the longevity of your Softub spa, but also in your personal spa experience.

Softub 5020 Filter For 5 Inch Drain CapsSoftcare Chlor Chlorinating Granules 2 lbs.

Softub Direct is owned and operated by industry-leading local Softub dealer Coastal Softub. Based in California, Softub Direct ships nationwide.

Softub Direct is dedicated to improving quality of life for our customers by providing genuine, quality spa chemicals. Relief and relaxation is the Softub hallmark, which can be maintained for many years by buying the correct spa chemicals.

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Coastal Softub is the best SOFTUB Spa value in Southern California.

Our Showroom is located at 1220 South Victoria Ave., Ventura, California and open from 10am to 5pm, Tuesday – Saturday.

Quality, service and price are the reasons why Coastal Softub and Softub Direct are the smart choice for both buying and safely maintaining your hot tub.

Supplies and Accessories

We strive to ship your order the same day we receive it. Orders are processed until 2:00 pm PST, T-F and will be shipped via UPS or FedEx.

With the largest inventory of Softub supplies and accessories of any Softub dealer in the business, you can trust us to ship your order quickly and accurately. If for any reason the spa products you ordered are on backorder, we will email or call you with the date your order will be completed.

Softub Direct has a deluxe showroom filled with the latest full range of Softubs, genuine Softub parts and real Softub chemicals you can visit in Ventura California.

Serving Our Customers

WE PROVIDE UNPARALLELED TECHNICAL ASSISTANCE FOR OUR CUSTOMERS IN:

  • Water treatment assistance
  • Problem water
  • Draining, cleaning, moving or refilling your spa
  • Understanding the spa operation
  • Error codes
  • Parts replacement questions, including warranty or service

To receive answers to your questions, please email us through our Contact Us page.