Dear Valued Customer: Thank you for your order. The proper maintenance of your spa and water sanitation during the COVID19 pandemic is even more essential than ever. SoftubDirect is practicing strict safety standards and social distancing during each step of processing your order upon arrival of products from suppliers and will fill all orders as quickly as possible. We value your business and hope you and your family remain healthy and safe. The SoftubDirect Team.
Softub only allows Softub service technicians (usually, a Softub dealter) to replace parts on a Softub. We do carry a few user-serviceable parts for your Softub Hydropack, Tub and Cover.
If you will need help servicing your Softub spa, we are also a local dealer in California. You may call us at 805.654.9000 to arrange to drop off your Softub Hydropack or tub for service at our Ventura, CA Softub showroom and service center.