Service For Your Softub

Service For Your Softub

We Will Service Your HydroPack!

If you are looking for service and/or parts for your Softub, we recommend that you first contact your local Softub dealer. You will find it easier to deal with someone local and in person, instead of taking a chance on ordering the wrong parts online or even shipping your HydroPack cross country to have it serviced.

Softub’s Dealer Finder is here: http://www.softub.com/dealer-finder/.
Softub has a Technical Support department: 888.870.3882.

Some parts of the Softub tub itself are fairly easy to service yourself and we carry those parts right here on Softubdirect.com: Jet Faces, Filter Retrofit Kits, Suction Drain Covers, Drain Cover Flanges, Hoses & Clamps, Etc.

If you don’t have a local dealer of your own, and have a problem with your Hydropack, we can help you. We are also Coastal Softub, a local Softub dealer in Ventura, California, serving Softub owners in the 805 area code for almost 20 years.

Hydropack Shipping Box With InsertsHydropack Shipping Box With Inserts

We offer a Hydropack repair service here in our store. For $95.00, we will send you a pre-paid, custom packing box in which you will send us your Hydropack for repair (Continental U.S. only).

Follow these simple steps to arrange a repair:

  1. Call (805.654.9000) or write (coastalsoftub@yahoo.com) to preview your repair and to arrange your shipping information.
  2. Buy a prepaid Hydropack shipping box from us here.
  3. Ship us your Hydropack in the pre-paid shipping box when you receive it from us.