Service For Your Softub
We Will Service Your HydroPack!
If you are looking for service and/or parts for your Softub, we recommend that you first contact your local Softub dealer. You will find it easier to deal with someone local and in person, instead of taking a chance on ordering the wrong parts online or even shipping your HydroPack cross country to have it serviced.
Softub’s Dealer Finder is here: http://www.softub.com/dealer-finder/.
Softub has a Technical Support department: 888.870.3882.
Some parts of the Softub tub itself are fairly easy to service yourself and we carry those parts right here on Softubdirect.com: Jet Faces, Filter Retrofit Kits, Suction Drain Covers, Drain Cover Flanges, Hoses & Clamps, Etc.
If you don’t have a local dealer of your own, and have a problem with your Hydropack, we can help you. We are also Coastal Softub, a local Softub dealer in Ventura, California, serving Softub owners in the 805 area code for almost 20 years.
We offer a Hydropack repair service here in our store. For $95.00, we will send you a pre-paid, custom packing box in which you will send us your Hydropack for repair (Continental U.S. only).
Follow these simple steps to arrange a repair:
- Call (805.654.9000) or write (email@example.com) to preview your repair and to arrange your shipping information.
- Buy a prepaid Hydropack shipping box from us here.
- Ship us your Hydropack in the pre-paid shipping box when you receive it from us.