Why Softub?

A Softub Spa is the durable, lightweight, revolutionary hot tub that meets your need for true portability and energy efficiency.

Softub, Inc. has ushered in a new era in relaxation:

• a go-anywhere spa that is efficient and affordable
• features and technological advances that make it comfortable, safe, and inexpensive to operate
• unique soft, but remarkably durable, wall construction
• ingenious heat recovery system that keeps water at an ideal temperature using only your standard 115V outlet!
• easy to set up - just follow our 1-2-3 process!

Highly Acclaimed
Today, Softub, Inc. enjoys record-breaking growth across the United States and around the world.

• World-class athletes at the Olympic Games have enjoyed its therapeutic benefits.
• It has been a recipient of the Consumers Digest Best Buy Award for the 140 as well as the 220 model.
• Softub Inc. has appeared in Inc. 500 Magazine three years in a row!

As the hot tub value innovator, Softub, Inc. is on a roll. Check out our FAQs and join the Softub Spa movement. We have one ready for you today!

Go Green!

• The California Energy Commission has documented that Softub is the most energy-efficient hot tub - gallon for gallon. Learn more.
• Softub has achieved this position due to the product's unique technological attributes.
  • the energy efficient HydroMate® System
  • the SmartChip™ Power Monitoring System
  • the high density insulated cover and tub
  • Softub is also renewable and recyclable, making the product truly sustainable compared to any other brand.
  • Softub, Inc. is a green manufacturing facility, where no harmful VOC levels are present.

All of our domestic tubs (120 volt, 60 Hz) are built to meet or exceed the UL-1563: Electric Spas, Equipment Assemblies and Associated Equipment standard, which is the applicable standard for our products. We are certified by ETL, and our control number is 3037126 for our New Bedford, MA, facility.

All of our tubs are also manufactured in accordance with ANSI/NSPI-6 1999: American National Standard for Portable Spas. Additionally, we test our suction systems to ANSI/APSP -7: American National Standard for Suction Entrapment Avoidance in Swimming Pools, Wading Pools, Spas, Hot Tubs and Catch Basins. We meet or exceed the requirements of the standard.

All of our covers meet or exceed ASTM F 1346-91: Standard Performance Specification for Safety Covers and Labeling Requirements for all Covers for Swimming Pools, Spas and Hot Tubs.

Innovative
Many of the processes and manufacturing techniques used to create the Softub spa are patented, and Softub, Inc. continues to set industry standards for innovations in portable hot tub design. Softub, Inc. employs a team of engineers devoted to make the most energy-efficient, comfortable, affordable and enjoyable spa on the market.

High Standards
Softub, Inc. is known not just for innovative design, but also for a high quality finished product. According to Tom Thornbury, Chairman of the Board and co-founder, "Because of Softub's commitment to quality, all major components are assembled in the Softub plant and put through an intensive inspection and testing procedure before being placed in the Softub spa." Even the marine-grade vinyl that covers the Softub spa is fabricated, sewn, and heat-sealed in Softub's vinyl factory to ensure that your Softub spa will last for years to come. All Softub, Inc. employees are proud to put their names on your product.

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How long have these spas been around? How long will they last?

Softubs have been in production since 1986, and some of our first tubs are still in customers' back yards. You can count on this spa to be reliable and durable, with a strong company to back it up. There are many Softub spas still in operation after 22 years of service.

Where are you located?

The Coastal Softub showroom is in Ventura, California. The spa manufacturing plant is in New Bedford, Massachusetts. If you ever need accessories, parts, service, or answers - no matter where you live - we're available nearby at Toll Free 805-654-9000 or .

What is a Softub made of? They look like they are they inflatable.

Softub stays the same size. No, they are not inflatable meaning they also do not deflate (which you would not want). Remember the kiddy pool? Also, air is not a very good insulator. The Softub is made of space-age high-density foam that is extremely strong, yet lightweight and, most of all, unbelievably comfortable. You'll love the design that allows barrier-free seating positions not possible with any other hot tub. And you can easily move your Softub anywhere you have an outlet - inside or out.

How well does the vinyl surface hold up outside?

The vinyl is a very high marine-grade product that is designed to withstand the harshest climates and sun. Like any surface exposed to the UV rays of the sun, it needs to be protected. We have several options to prevent sun damage and provide many years of "like-new" appearance. Your Softub comes with a 5-year limited warranty. That means with simple, routine care, you can expect to get many years of service, indoors or out.

How much does the Softub cost to operate?

Softub spas are easy on the pocketbook. The average cost to operate a Softub spa outside, nationwide, is between $6 and $16 per month, depending on climate, temperature and cost of electricity. That means you won't see a huge jump in your electric bill, as with most 240 volt 50 amp, hard tubs.

How does it heat without a heater?

Our revolutionary heat-recovery system uses the heat created by the pump motor to heat the water. The operating cost of a Softub is a fraction of most acrylic spas. Plus, you\’ll be avoiding on-site service costs because of the easy-to-service, detachable Hydro-Pack.

How hot does a Softub get?

Softub, like all spas, has a maximum thermostat setting of 104 degrees Fahrenheit, which is a federally mandated maximum. You have a choice of the temperature between 80 and 104. You can afford to keep your Softub always hot because it only runs a couple of hours a day to maintain the temperature you want. An affordable cost of operation means it's always ready to use. No need to turn it up and down for fear of a big electric bill, like with most spas. Just flip open the cover, turn on the hydrotherapy jets, and you’re ready to relax.

How do you treat the water?

With every Softub spa, we include a water treatment kit that fully explains the treatment process. With our delivery and set-up of your spa, we fully explain the operation and the water treatment process to make maintenance as simple as possible. Your Softub has a patented, fully automatic injection system that significantly reduces the amount of chemicals needed to keep your tub clean and sanitary. That means it takes less time and less money to keep your tub sparkling clean. Typical maintenance supplies costs are about $ 10.00 per month.

How much do they weigh when full of water?

A 300-gallon Softub spa weighs 2,700 pounds, including the HydroMate and lid. That's about 300 to 900 pounds less than a comparable acrylic spa. You can place your Softub where no other spa can go. There are tens of thousands of Softubs on sand, gravel, brick, concrete, tarmac and some wood decks. Always check with a qualified builder or structural architect if in doubt.

What kind of preparation is required to install a Softub spa?

The great news is that all you need is a reasonably level surface and a dedicated 115V 15A electric outlet. Unlike a big fiberglass spa which requires a perfectly flat steel reinforced concrete pad to support the heavy weight plus a 240V cut off panel that requires a city/county electrical permit.

Will I need an electrician or plumber to hook it up?

A Softub, like any appliance, is a "plug and play" product. And, with our SmartChipª, you never have to worry about power surges or brown-outs damaging your Softub.

Will I need an electrician or plumber to hook it up?

A Softub, like any appliance, is a "plug and play" product. And, with our SmartChipª, you never have to worry about power surges or brown-outs damaging your Softub.

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